Shipping policy

Last updated: September 28, 2026

Where we deliver

Golden Roots Meals delivers prepared meals locally within the Dallas–Fort Worth area. Enter your address at checkout to confirm we deliver to you. We do not ship meals through mail or parcel carriers.

Delivery schedule and fees

  • Orders are prepared fresh each week. Orders placed before the weekly cutoff shown at checkout are delivered on our next scheduled delivery day.
  • Any delivery fee and your available delivery window are shown at checkout before you pay.
  • You will receive a confirmation by email or text when your order is on its way.

Receiving your order

  • Meals are packed in sealed containers and should be refrigerated right away. Please make sure someone can receive the delivery or that it can be left in a safe, shaded location.
  • Store meals at 40°F or below and eat within 4–5 days, or freeze for up to 3 months. Reheat to 165°F.
  • We are not responsible for meals left unrefrigerated after a completed delivery, or for missed deliveries caused by an incorrect address or inaccessible location. We will work with you to reschedule where possible.

Event tickets and support contributions

Event tickets and support contributions are not shipped. Event details are sent by email after purchase.

Questions

Contact us at meals@goldenrootscare.com or 469-551-5794.